Terms and Conditions – L&M Wigs and Bundle Paradise

Effective Date: June 15, 2026 | Last Updated: June 15, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website https://landmwigs.com and all services, products, and content offered by L&M Wigs and Bundle Paradise (“we”, “us”, or “our”). Please read these Terms carefully before using our website.

1. Acceptance of Terms

By accessing or using our website, placing an order, creating an account, or otherwise engaging with our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately stop using our website. We reserve the right to modify these Terms at any time. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

You must be at least 16 years of age to use our website or make a purchase. By using our site, you represent and warrant that you meet this age requirement.

2. Use of the Website

2.1 Permitted Use

You may use our website for lawful personal or commercial purposes — to browse, shop for, and purchase our products. You agree to use the site in a manner consistent with all applicable local, national, and international laws and regulations.

2.2 Prohibited Conduct

You agree not to:

Use the website for any unlawful, fraudulent, or harmful purpose.
Submit false, misleading, or fraudulent information, including false identity or payment details.
Attempt to gain unauthorised access to any part of our website, servers, databases, or systems.
Transmit any viruses, malware, spam, or malicious code.
Scrape, copy, or harvest any content or data from our website without prior written permission.
Engage in any activity that disrupts, overloads, or impairs the performance of our website.
Use our website to harass, abuse, or harm any person or entity.
Reproduce, redistribute, or resell our products or content without authorisation.
Post or upload defamatory, obscene, or offensive content.

We reserve the right to suspend or terminate your access to our website for any violation of these conduct rules.

3. Account Registration

To access certain features (such as order tracking and account history), you may register for an account. You agree to:

Provide accurate, current, and complete information during registration.
Keep your account credentials (username and password) confidential and secure.
Notify us immediately of any unauthorised use of your account.
Take full responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain false information or are found to be in violation of these Terms.

4. Products and Pricing

We make every effort to accurately describe and display our products on the website. However:

Product images are for illustrative purposes and actual colours may vary slightly due to screen calibration differences.
We reserve the right to modify product descriptions, specifications, and prices at any time without notice.
All prices are displayed in the applicable currency and are inclusive or exclusive of applicable taxes as indicated at checkout.
We reserve the right to correct any pricing errors and, in such cases, we will notify you before processing your order and give you the option to proceed at the correct price or cancel.
Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time.

5. Orders and Payment

5.1 Order Placement

When you place an order on our website, you are making an offer to purchase the selected product(s). Your order is confirmed only when you receive an order confirmation email from us. We reserve the right to decline or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

5.2 Payment Methods

We accept payments through the following methods:

Credit and debit cards (Visa, Mastercard, and others)
Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money)
Bank transfers (where applicable)
Other methods displayed at checkout

All payments are processed securely by Payment Processors, a PCI-DSS-compliant payment processor. We do not store your full payment card details on our servers.

5.3 Payment Security

By submitting your payment information, you authorise us to charge the applicable amount to your chosen payment method. You represent that you are the authorised holder or have permission to use the payment method provided.

5.4 Failed Payments

If a payment fails or is declined, your order will not be processed. You will be notified and given the opportunity to update your payment details and retry.

6. Shipping and Delivery

We ship to locations within Ghana and internationally where specified on the website.
Estimated delivery times are provided at checkout and are estimates only — we do not guarantee delivery within a specific timeframe.
Delivery timelines may be affected by factors beyond our control, including logistics delays, customs processing, or public holidays.
Risk of loss and title for purchased products passes to you upon delivery to the shipping carrier.
For lost or significantly delayed shipments, please contact us and we will assist in resolving the issue.

7. Returns, Exchanges, and Refunds

Due to the personal and hygienic nature of hair products, all sales are final. Once a wig, bundle, or hair product leaves our store, we cannot accept returns or offer refunds to ensure the health and safety of all our customers.

We encourage you to:

Contact us before purchasing if you have questions about texture, length, or color
Review product descriptions and images carefully
Reach out to our team for personalized recommendations

Refunds, where approved, will be processed within 7–14 business days via the original payment method.
Delivery costs for returns are the responsibility of the customer unless the return is due to our error (wrong item shipped, defective product)
To initiate a return, please contact us.

8. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, product photographs, icons, audio clips, and software — is the property of L&M Wigs and Bundle Paradise or its content suppliers, and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from this website without our prior written permission.
You may not use our name, logo, trademarks, or branding in any manner that could cause confusion or imply endorsement without our express written consent.
Limited personal, non-commercial use of website content is permitted provided you do not modify the content and retain all copyright notices.

9. User-Generated Content

If you submit reviews, comments, photos, or other content to our website (“User Content”), you agree that:

You own or have the rights to the content you submit.
Your content does not infringe any third-party intellectual property rights.
Your content is not defamatory, obscene, harassing, unlawful, or otherwise objectionable.
By submitting content, you grant us a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, modify, publish, and display such content in connection with our business and marketing activities.
We reserve the right to remove any User Content at our sole discretion, without notice or liability.

10. Disclaimers

Our website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties including:

Warranties of merchantability, fitness for a particular purpose, and non-infringement.
That the website will be uninterrupted, error-free, or free of viruses or harmful components.
That the information on the website is accurate, complete, or current.
That results from using our website or products will meet your expectations.

11. Limitation of Liability

To the maximum extent permitted by applicable law, L&M Wigs and Bundle Paradise, its owners, directors, employees, agents, and partners shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages.
Loss of profits, revenue, data, business, or goodwill.
Damages arising from your use or inability to use the website or its services.
Unauthorised access to or alteration of your data or transmissions.
Conduct or content of any third party on or through the website.

In no event shall our total liability to you for any claims arising from these Terms or your use of the website exceed the total amount you paid to us in the three (3) months preceding the claim, or GHS 500, whichever is greater.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless L&M Wigs and Bundle Paradise and its owners, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

Your use of or access to our website.
Your violation of these Terms and Conditions.
Your violation of any third-party rights, including intellectual property or privacy rights.
Any content you submit, post, or transmit through our website.
Any fraudulent or unlawful activity conducted by you.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

14. Termination

We reserve the right to suspend or terminate your account or access to our website at any time, with or without notice, for any reason, including but not limited to:

Violation of these Terms and Conditions.
Suspected fraudulent, abusive, or illegal activity.
Requests by law enforcement or regulatory authorities.
Extended periods of account inactivity.
Business or operational reasons.

Upon termination, your right to use the website ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, indemnification, and limitation of liability) shall survive.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law principles.

15.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of our website, the parties agree to first attempt to resolve the matter through good-faith negotiation by contacting us.

If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to mediation or arbitration in Accra, Ghana, under the rules of the Ghana Arbitration Centre, or such other body as the parties may agree. The language of arbitration shall be English.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction in Ghana.

16. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, civil unrest, power outages, internet disruptions, or failures of third-party service providers.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and L&M Wigs and Bundle Paradise with respect to your use of the website, and supersede all prior agreements, representations, and understandings.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will:

Update the “Last Updated” date at the top of this page.
Post a prominent notice on our homepage or send you an email notification where applicable.

Your continued use of the website after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using our website.